There are many different types of unconscious bias training, and they can vary greatly between organizations. Further, certain populations are more vulnerable than others, and when you encounter people from these groups, you should strive to make using inclusive language an even larger priority. The words we use can make the difference between forging positive connections or creating distance in our personal and professional lives. Goals To provide examples of how inclusive language can be implemented in a syllabus that instructors can either cut-and-paste into their own syllabi or use as a model which they can adapt or supplement with their own words. in official communications, publications representing the institution, etc. Persons on fixed incomes. Think police officer, mail carrier, chair – describe the work, not the gender. Afflicted with, stricken with, suffers from, victim of, or any other terms that frame a disability as a disease or an inherently negative experience; Any made-up words, such as “handicapable”; Any sort of slur related to someone’s disability; Crazy, deranged, insane, loony or lunatic, mad, maniac, nuts, psycho; Normal or healthy when describing someone who doesn’t have a disability; Using collective nouns to refer to a group of people with disabilities, such as “the disabled”; Any sort of slur related to someone’s gender or sexual orientation; He/his as generic pronouns for all people, regardless of gender; All assembled, colleagues, everyone, or folks; Dispute, lover’s quarrel, or love triangle; Sex, flirting, or other terms that minimize the severity of the behavior when discussing sexual assault or harassment; Someone who has been affected by or who has experienced PBIV; Survivor, only if the individual personally prefers this term. Some examples of inclusive language are: Introducing yourself with your pronouns e.g. Intergenerational communication in the workplace can be difficult, but it’s vital to ensure that all employees feel respected, regardless of their age. But what if your friend heard you and was a survivor of sexual assault? 2021 CareQuadrant. “This gave the public the idea that we were nothing more than a hostile and uncompromising warring people who always sought resolution through violent methods.”. Language is a tool for communication, and in the workplace it can convey extremely important information about whether a company has considered the different needs and experiences of its employees. ). What semester are you interested in starting? Have you ever been worried you’re using outdated words to describe people and groups? Sometimes, simply changing one word for another can make the difference between inclusive and exclusive language. Large companies, such as Google and Starbucks, often have their employees undergo unconscious bias training, but an increasing number of businesses are choosing to incorporate it into their organizations. Some examples of exclusive language would be if you and your friend just got out of an exam and you said "that exam just raped me". Or “We come in peace for all mankind” would likely now be “We come in peace for all humankind”, although humans or humanity could also be used. Terms to avoid include: Inclusive and more empowering alternatives include: Be sure to use active voice instead of passive voice when discussing PBIV; for example, you should say “He assaulted her” rather than “She was assaulted.” Passive voice removes responsibility and accountability from the person who perpetrated the violence and places blame on the person who was affected by their behavior. … In the workplace, this is frequently done through unconscious bias training. But what if your friend heard you and was a survivor of sexual assault? I am sure you would not say that and be more sensitive and understanding. Even when using everyday terms and grammar, it’s all too easy to exclude or discriminate against people who aren’t cisgender or heterosexual. Explaining why using inclusive language is important in public speaking Providing examples of types of language that are not inclusive; Practice Exams. inclusive language synonyms, inclusive language pronunciation, inclusive language translation, English dictionary definition of inclusive language. Inclusive language is structured similarly. Inclusive Language » February 19, 2018 jtiner Inclusive Language. Tracy and I know many people with autism (including Tracy), and several of them prefer to be described as autistic people. Some people may not be offended by the ageist terms listed above, but others might be; it varies from person to person, and it’s best to avoid patronizing, offending, or insulting someone based on their age. You should always avoid stereotyping people due to their ethnicity, race, or skin color; there are myriad offensive and untrue racial stereotypes that have contributed to decades of prejudice, discrimination, and violence. Inclusive language: words to use and avoid when writing about disability ... Common phrases that may associate impairments with negative things should be avoided, for example ‘deaf to … In this way, even when you actively reject or oppose these unconscious beliefs, your implicit biases can still affect how you see and interact with other people. Because we want each child to feel safe and affirmed, valued and reflected, we need to pay attention to our words, noting whether or not our words reflect each child’s experience. A definition of inclusive language, though, goes beyond merely gender. Rather than accept that words like disability are inherently negative, they want to reclaim them as simply an identity that is a positive part of their being, and a matter of pride to identify as such. Person-first language was adopted to honour individuals as being more than the othering language that describes one of the identities that belong to them, such as disability or gender orientation. Two notable exceptions are the Deaf/Hard-of-Hearing and Autistic communities, who prefer IFL. For ideas on how to craft messages and shape communications that advance your agency’s equity objectives, draw ideas from these resources. While an inclusive language guide won't help you automate this process, you can use this resource to inform your automation process. Or “We come in peace for all mankind” would likely now be “We come in peace for all humankind”, although humans or humanity could also be used. To be as respectful as possible, it’s best to avoid commenting on someone’s appearance altogether. But it’s not just the content of the speech which says this; it’s also the tone and phrasing. Using masculine pronouns or nouns for mixed-gender groups, or defaulting to ‘he/him’ when a person’s gender is unknown or unclear, are typical examples of language that is not gender-inclusive. More inclusive: Marginalized groups or underrepresented groups Using IFL, you would say “an epileptic person” rather than “a person with epilepsy.” The distinction between PFL and IFL is incredibly significant, and there’s been much debate between which option is better for this community at large. This is largely due to your implicit biases, which are your unconscious associations, attitudes, and beliefs held about a given social group. The exclusion may be inadvertent but has a negative impact on people. Non-Inclusive Positive & Affirming • Please help these gays find their seats. More inclusive: Typical Less inclusive: Normal (There’s bias inherent in using one group as a standard against which others are judged. Without it, managers are shouting into an echo chamber, and perpetuating a biased office culture. Key laws in the U.S. include: 1. It does ask something of us. Generally, these programs use similar methods to achieve their goals. Thankfully, we have some examples below that will help you approach the problem with a better understanding of why word choices are so critical to those relationships. Model inclusive language  As instructors, you can have a great impact on the classroom climate through the very language you use. Imagine the challenge we felt in crafting the previous sentence! Ask yourself if it’s truly necessary before bringing it up, and if it is, simply discuss the specific age number or birth year without attributing any negative terminology or connotations to it. Refer to a theoretical person as 'they' instead of 'he' or 'she'. This refers to language used in emails, marketing material, social media, websites, and other forms of communication. “Man” and words ending in “-man” are the most commonly used gendered nouns in English. Words and phrases such as ‘partner’, ‘parents’, ‘relationship’, ‘in a relationship’ are examples of LGBTIQ inclusive language. Here are a few examples of gender-biased language common in the English language used in the past. Examples of relatively recent changes that pertain to inclusivity and respect are the use of ‘consultant’ rather than ‘informant’ in descriptions of fieldwork, the use of current rather than outdated country names, and the use of language names that are preferred by speakers (e.g. Similarly, your implicit bias influences how you speak to and about other people. Though using inclusive language is hugely important to navigating each of your day-to-day interactions with others, your language may not be as inclusive as you want or need it to be. It asks us to try. It’s all too easy to perpetuate classism through your language, as our social class is tied directly to the way we speak. Inclusive language gives the message that you are safe here—you belong—we are thinking about you—this applies to you. The modern American landscape is polarizing, heated, and divisive, with increasing numbers of people disagreeing absolutely on key social issues like race and gender. “When in doubt, assume the candidate doesn’t … Inclusive language seeks to treat all people with respect, dignity, and impartiality. Creating and enforcing an inclusive language policy may seem daunting, with accepted terms … Another found that using gender-inclusive language could help reduce gender-based discrimination against women and other gender minorities. Inclusive definition is - broad in orientation or scope. In these ways, inclusive language benefits all people as we seek together to become Beloved Community. The world changes constantly, and we continually become more aware of different issues and identities. As we build government services, we want to ensure they are accessible and welcoming to everyone who needs to use them. “We want to reevaluate the terms we use even when we don’t think we’re using them in a way to discriminate against people,” Dr. Syrett said. Contrary to the old adage "sticks and stones may break my bones, but words will never hurt me," improper use can have … Better: This country includes people from diverse backgrounds, heritages and experiences. I am x, the pronouns I use are she/her, him/he or they. It can influence who is hired for a position, how people are compensated, and who is chosen for a promotion. Class discrimination or classism is defined as “a biased or discriminatory attitude based on distinctions made between social or economic classes.” Although you can perpetrate classism against someone from any socioeconomic class, it’s typically used to refer to people who aren’t wealthy or privileged. Similarly, we need to shift our language to avoid further assumptions that particularly harm transgender and gender nonconforming people. Inclusive language helps to avoid this type of characterisation. The legal frameworks central to our subject include both business/industry-specific regulations and employment regulations grounded in civil rights and privacy laws. Although it is illegal, ableism is the discrimination of people with disabilities, and our language is full of words and phrases that perpetrate this type of discrimination. Making these changes to be more inclusive may feel awkward or strange at first, but each step you take toward this goal will make your work environment that much better and safer for everyone. language that avoids the use of certain expressions or words that might be considered to exclude particular groups of people, esp gender-specific words, such as "man", " mankind ", and masculine pronouns, the use of which might be considered to exclude women With inclusive language, we aim for communication that includes people, regardless of gender, language, culture, religion, race, ability, family structure, marital status, sexuality, origin and so on. For example: “A baby with Down syndrome” not “a Down’s baby.” “A person living on a subsistence-level income” instead of “Jane Doe is low-income.” When possible, be as specific as you can to describe people. Race and ethnicity also require mindfulness, care, and attention during your routine workplace interactions. However, preferences vary between individuals, and when trying to be respectful, it’s best to not make assumptions. You will encounter people from all backgrounds in the course of your work and your life, and you should strive to eliminate classist language from your vocabulary. Gender, sex and sexuality are all separate concepts. The language that you use in everyday communication conveys who you are and how you view other people. Using inclusive language … You may not be able to erase them entirely, but you can address and work to overcome your implicit biases. Using Inclusive Language in the Workplace Inclusive language is language that is free from words, phrases or tones that reflect prejudiced, stereotyped or discriminatory views of particular people or groups. Using inclusive language is a simple but powerful way to stop the dissemination of these harmful ideas and create an environment in which everyone feels respected and safe. At CareQuadrant, we know many people struggle with inclusive language and that many people want to do better at shifting to language choices that help them better communicate and connect with others on both personal and professional levels. “We need to ask ourselves, ‘Are we conveying messages we aren’t even aware of?’” Followin… Generally, for people who do not have disabilities, PFL is preferred. The way people communicate sends subtle messages that can have a powerful effect. A small company doesn’t need the same type of training — nor does it have the same resources to create a program — as a large corporation. In these ways, inclusive language benefits all people as we seek together to become Beloved Community. What is inclusive language? What are some examples of inclusive and exclusive language? “Mailperson” or “police officer” are better alternatives. The Liberal Studies curriculum covers a variety of relevant topics, such as Multicultural America, Women in Literature, and Race, Class, and Gender in American Society. Inclusive language related to ability excludes words like handicapped, crazy, psycho or disabled. “Insider language is a quick way to make someone else feel like an outsider, but if you’re not watching out for it, acronyms and ‘company speak’ will inevitably creep into your job descriptions,” says HubSpot’s Hannah Fleishman. Like other forms of discrimination, it’s all too easy to perpetrate sizeism with your language. Common terms that you use frequently, even daily, are ableist and contribute to the lesser treatment of individuals with disabilities. Arabs, Caucasian, Orientals, and other outdated terms; Using the name of a continent instead of the country, such as saying “Asian” instead of “Chinese,” when referring to someone; Using adjectives, not nouns, when referring to someone’s race or ethnicity, such as “a Mexican person” instead of “a Mexican”. While some words/phrases are commonly used by many, including those with disabilities, usage is likely due to habit rather than intentional meaning. These programs aim to make people aware of their biases, give them the tools they need to examine and adjust them, and hopefully reduce or eliminate any problematic or discriminatory behavior toward other people. Some individuals claim they simply make the problem worse and should be forgone entirely, but others believe that they have value and are worth improving. Language is a powerful tool, and it can have a huge impact on people; a growing body of research highlights how people are affected by language, showing just how important using inclusive language is. Inclusive language is language that shows sensitivity, respect and open-mindedness toward individuals and groups through positive, accurate, equitable representation. These words are easy to spot and replace with more neutral language, even in contexts where many readers strongly expect the gendered noun. Below are some examples of out of date language and how to navigate using more current inclusive language examples to make your clients, colleagues and friends feel included and welcome. More recently, there’s been more awareness of a spectrum of gender identities and gender expression. Fat, as an adjective with no negative connotations. Researchers have found that strangers can determine your socioeconomic status within the first seven words you speak to them. In fact, inclusive language can often be more creative and get your point across in a clearer way. Everyone has implicit biases, both positive and negative, about themselves and other people. The words you use, and the way in which you use them, have a huge impact on others, and, though they may seem small, using inclusive language is important; it can help build a better, safer work environment for you and your coworkers. These courses work to bridge the gap between discrimination and inclusivity, and prepare you to speak on these complex and sensitive matters, in and outside of the workplace. Yet it can be hard to recognize in one’s own speech that some of the most basic idioms and examples are often not inclusive, for they are actually very specific to one group in society (e.g. It was considered dehumanizing to put identity first, as it was seen as erasure of the individual. The examples demonstrate how inclusive pedagogical practices can be implemented in syllabus construction. Words and phrases such as ‘partner’, ‘parents’, ‘relationship’, ‘in a relationship’ are examples of LGBTIQ inclusive language. In the workplace, you must be accepting of all different beliefs, even if they directly contradict your own. By avoiding use of the binary, you are including all people in your class. Learn more about the course and even earn CPD credit for Pronouns and Inclusive Language. This division has led to a country where a majority of Americans feel unsafe, in both their personal and professional lives. Because we want each child to feel safe and affirmed, valued and reflected, we need to pay attention to our words, noting whether or not our words reflect each child’s experience. Content style guide - Inclusive language Writing for and about people in a way that is inclusive and respectful. However, it’s a simple and highly effective way to make your workplace, and the world at large, a better place for everyone. • There is an Asian student waiting at the front desk. Title VII of the Civil Rights Act of 1964 outlaws discrimination based on race, color, religion, sex, or national origin. ... (“hold down the fort,” “call a spade a spade” are examples). One of the simplest yet most significant and effective ways to promote inclusivity in the workplace involves using more inclusive language. You can still learn about inclusive language and how to use it outside of the classroom, but it takes continual time and effort to recognize your biases, unlearn your established habits, and actively change your behavior to be more accepting of all individuals. Further, inclusive language is used in order to avoid offending or demeaning people based on stereotypes or personal perceptions. Common terms to avoid sizeism include: In the workplace, there is probably no acceptable situation or circumstance in which you need to discuss someone’s size or weight, either to their face or to someone else. Using gender-inclusive language means speaking and writing in a way that does not discriminate against a particular sex, social gender or gender identity, and does not perpetuate gender stereotypes. When we define inclusive language, we aim for communication that avoids using words, expressions or assumptions that would unnecessarily exclude people. For many people both young and old, age is a sensitive subject; however, for people age 40 and older, it’s also a protected trait under US federal law. A Liberal Studies degree will prepare you for a variety of careers that may involve creating and implementing a training program; the knowledge and skills learned while getting this degree will be relevant and vital to help foster diversity and prioritize inclusion in the workplace. Instead, ask what their personal pronouns are and be sure to use them. Implicit biases aren’t inherently bad; it’s simply a reflection of your brain’s ability to perceive patterns and simplify information. Similarly, using words such as “server” instead of “waiter” and “waitress” can avoid needless use of gender. Christianity is the most popular religion in the United States, but almost one-third of the population believes in a non-Christian faith or doesn’t have any sort of religious affiliation. Consider these examples: Instead of saying you got gypped, you can recreate the scene for your readers or whomever you’re talking to. Unhandicap Your Language. Use plain language in your writing rather than expressions or jargon. Avoiding obvious derogatory terms or slurs isn’t enough; you must also eliminate common words that you may not even know are offensive and replace them with more acceptable and respectful alternatives. If you do know someone’s gender, be sure to use gendered language and their pronouns when talking to or about them. Inclusive language is essential to any high-functioning workplace. Being aware of your implicit biases is crucial to overcoming them, being more inclusive with your language, and ensuring you create a safe space for everyone you work with. Would each reader feel respected? Alienating or potentially offensive terms to avoid include: Don’t assume that other people believe in some form of Christianity or that they share your faith. Further, researchers have reported mixed results when analyzing their effectiveness. Further, be gender-inclusive with your language. You have to go against unconscious beliefs and deeply-ingrained ideas, and it will take constant and continual effort to make these adjustments. Using inclusive language does not just mean using welcoming and affirming statements, although that is certainly a good first step. It’s … However, implicit biases can easily lead to stereotyping and discrimination, especially against marginalized groups, in the workplace. Clarkston Consulting shares multiple examples of how large companies are incorporating inclusive language for their employees and customers. Expressions that define people in terms of their disability are unhelpful, for example, the term ‘people with epilepsy’ should be used rather than ‘epileptics’, and ‘people with a visual impairment’ rather than ‘the blind’. Some ageist terms to avoid include: In general, simply do your best to be respectful when discussing age. Why: Gendering a job needlessly is both unnecessary and cumbersome. Saying “parent” instead of “mom” may also help include more parents and family structures. men/women, Christians, whites, heterosexuals, etc. Clarkston Consulting shares multiple examples of how large companies are incorporating inclusive language for their employees and customers. It’s important to be aware of how you discuss PBIV and people who have experienced it, as it can be an incredibly traumatic experience. The examples demonstrate how inclusive pedagogical practices can be implemented in syllabus construction. Making and acting on these kinds of assumptions could result in religious discrimination and cause other people to feel offended, excluded, or unsafe at work. Sometimes called size discrimination, body shaming, or fat-shaming, sizeism refers to discrimination against someone based on their size. Saying a specific religious holiday to indicate a time of the year or season; Saying “Merry Christmas” to someone without knowing their religious affiliation; Using the word “church” to mean any place of worship. Perhaps the best test for gender-inclusive language is to imagine a diverse group of people reading your paper. Here are a few examples of gender-biased language common in the English language used in the past. Inclusive language embraces all areas of life—from the way everyday concepts are described to recognizing diverse families, physical and mental health, and gender identity and sexual orientation. When in doubt about correct usage, the best course of action is always to ask the individual about their preference. Instead of “yes, sir” or “thank you, ma’am” or other language that makes gender-based assumptions, you could simply communicate: An example of this is … Power-based interpersonal violence (PBIV) refers to any kind of violence in which one person uses their power to maintain control or hurt another person. Be as specific as possible and talk about the specific diagnosis or condition if possible. At times, these unconscious beliefs may even directly contradict someone’s personal beliefs, or their own identity. Unhandicap Your Language. While it’s important to know what inclusive language is and why it matters, it’s equally important to know what words and phrases, specifically, are respectful and inclusive — and which aren’t. Typically, this type of discrimination occurs when someone is larger, especially in terms of their weight. A person living at or below the poverty line. ). Some of the most common training methods include: Though more organizations are embracing unconscious bias training, many people are questioning whether or not these programs actually work. Master of Arts in Organizational Leadership, Developing People and Organizations Concentration, Higher Education Leadership Concentration, Bachelor of Science Business Administration, Bachelor of Science in Allied Health Studies, Bachelor of Science in Business Administration in Organizational Psychology, Bachelor of Arts in Organizational Psychology, increasing numbers of people disagreeing absolutely on key social issues, distinction between PFL and IFL is incredibly significant, make individuals feel ostracized from a larger group, increase creativity and improve employee performance in the workplace, Americans are too easily offended by others’ language, white candidates were significantly more likely to be chosen for interviews, A Liberal Studies degree will prepare you for a variety of careers, this is the most effective training method, emphasizing stereotypes can actually increase bias, negation training may not be as effective, whether or not these programs actually work, determine the true effectiveness of unconscious bias training, it’s also a protected trait under US federal law, Intergenerational communication in the workplace, determine your socioeconomic status within the first seven words you speak to them, because of their gender or sexual orientation, believes in a non-Christian faith or doesn’t have any sort of religious affiliation, A Collection of Key Race Equity and Inclusion Resources, UNESCO’s Guidelines on Gender-Neutral Language, When It Comes to Older Adults, Language Matters. Classist terms to avoid include: Additionally, don’t assume that everyone has a job, stable living conditions, or enough money to meet their basic needs. Whereas past generations may have been taught to use “he” as the default for a person, the latter half of the 20th century saw people looking to alternate “he” and “she” or to re-write to avoid identifying gender at all. The terms used for people with disabilities all too frequently perpetuate stereotypes and false ideas. The terms used for people with disabilities all too frequently perpetuate stereotypes and false ideas. Whereas past generations may have been taught to use “he” as the default for a person, the latter half of the 20th century saw people looking to alternate “he” and “she” or to re-write to avoid identifying gender at all. In such a divided era, it’s important for organizations, employers, and employees alike to prioritize inclusivity in the workplace, so everyone feels valued, comfortable, and safe at work. 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